GDPR provides enhanced responsibilities on organizations operating in Europe that collect personal data.
BookTix Live compliance with GDPR
We have taken all the necessary steps to comply with the GDPR. For more details about our compliance and how we handle your data please check our latest documents below:
- Client Terms and Conditions
- Third Party Processors
You own all your ticket buyer and event attendee data.
BookTix Live provides you, our Client, a ticketing and livestreaming solution platform where you sell tickets to your event attendees and ticket buyers. As defined by the GDPR, when we collect personal data from you to set up your account, you are the “data subject”, and we are the “data controller”. When your ticket buyers submit personal data to us to complete their purchase, they are the “data subject”, you are the “data controller”, and we are the “data processor”, which means that we won’t do anything with your guest’s data other than what you need us to do in order to provide our service. We will not send your attendees any marketing emails, nor share their data with anyone other than the payment processor and the customer service processor. We can delete the information upon request.
We ensure that all your data is protected
The servers and databases that power BookTix Live are located in Ireland. We inevitably use a small number of third parties, some of which are outside of the EU, to provide our ticketing and livestreaming services and we have confirmed that they all comply with the GDPR. You can find the full list of these third parties and what we use them for here.
Under data protection laws, you may need to collect consent to send marketing emails.